"Yes the ac and heater worked very well. The room was big with lots of space & amenities also very clean. The staff was nice and it was a safe environment."

"Room was great, staff were wonderful and dinner at Taylor Street Grill was fantastic! "

"Was very nice"

"Our stay did not come with free breakfast but the options there were fresh and tasty. Free coffee and tea if you walk into the main lobby. Cozy rooms with a bunch of amenities. Even had a selection of drinks and snacks in the room to buy if you didn't want to walk to Safeway. We used the valet for our stay since we didn't want to worry about trying to find parking. "

"Staff was pleasant and helpful "

"Clean room, helpful staff, great amenities. Enjoyed my brief stay. "

"Friendly staff. Easy checkin. Simple but clean and well maintained room. Good deal for the price."

"The hotel and room was immaculate. The hotel decor has a pleasing esthetic which is calm and soothing. It is like being in a large hotel room in Japan. The room itself has a deep tub for creating your own personal "onsen" (Japanese bath) experience, as well as a public "onsen" too, which we did not utilize due to time constraints. The drinks in the gift shop were reasonably priced too. We will stay here again."