"The room was clean and a good size but the carpet needed renewing as it was in bad condition.The bed linen and towels were excellent and the twin beds were comfortable. Our room and our friends room were "shabby".Paint work etc. I complained about the fact that the bath water went cold before I had run very much.There was no soap to use in the bath.Only soap available was fixed to the shower wall and by the washbasin. I was woken up at 5.35am on the morning we were leaving with a text message...

"A lovely hotel, slap bang in the middle of town, close to all pubs and restaurants and the Centenary theatre (20 minute walk) could do with a little touch up and repairs here and there. But excellent value for where it’s positioned and the staff are exceedingly welcoming and friendly. Lovely stay would book again definitely! "

"The rooms overall were very clean except for the carpet which was nasty looking. The hallways outside of the room were not very appealing nor was the building itself. Mostly the staff made up for this."