ابحث عن فنادق بالقرب من El Rey Ruins Trailhead، في كانكون من SAR 285

"Staffing at the beach club were extremely inappropriate and harassing us after the wind blew over hookah and burnt their towel. He followed us out of the beach club, harassed us, tried to lie and said it happened twice then followed us back to the hotel. Completely unprofessional and i will Never stay here again. We spent over $400 at the beach club and this is how we were treated."

"Resort was great. Some issues with paid transportation after a delayed flight "

"Habitación limpia. Aire acondicionado apropiado. Alberca limpia "

"No"

"Pool area was nice. Rooms are a bit dated but we did get maid service daily if not twice daily. Beach was small with lots of sargassum. Prices for food and drink were ridiculously expensive. I have to think there are better options. I would not stay here again. "

"A gusto "

"Was very good would definitely go there again "

"Breakfast options was less and the roof top bar is not clean. It’s like Open kitchen with lot of outdated stuffs "

"Perfect place"

"Terrible experiencia llegamos y no abia ningún camastro donde sentarse nos asignaron una habitación y llegamos y estaba toda vomitsds llena de basura tuvimos q regresar y la supervisora de recepción.no nos ofreció una disculpa ni nada esto es inaceptable "

"Food was okay. It was a problem with drinking water there was none in the rooms you had to go to a specific floor to fill a can(for my luck i was in that floor)Bed sheets either they were not changed daily or not washed because they smelled like a sweaty neck. Beach was 10/10 and food was just ok."

"Rooms were clean staff friendly and helpful. Food was not so great "

"The hotel is very nice. Restaurants are all mediocre. Staff are friendly. "

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"The hotel is okay if you’re just looking for a place to sleep and not spend much time there. However, the staff lacks attention and customer service could definitely be improved. It’s fine for a short stay, but don’t expect a very welcoming or attentive experience."

"Very good internet, location, pools, beach, loungers, rooms and beds. This is a time share and there’s a hard push on listening to the time share pitch which we didn’t love. They had bingo at 3:00p at the pool, which was fun and interactive. The rooms were large! We booked the grand suite and there was plenty of room for three people. We each had our own bed and sleeping area. Quiet."

"We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out...

"We had a very enjoyable stay at this hotel. The location is excellent, with convenient access to bus transportation, making it easy to get around. Our room had a beautiful ocean view, which made watching the sunrise every morning a real highlight. The hotel was clean throughout our stay, and towels were changed daily, which we appreciated. Breakfast was continental but offered a good selection to start the day. The staff were generally okay, though they could have been a bit more...

"This is a great family resort. A lot of activities for families to enjoy together. Bring your own toiletries, as the ones provided are not very high in quality. Otherwise, a great spot for a memorable family vacation!"

"Room was great include dishware that’s a plus there was also a store in the property to purchase items deff a great experience "