ابحث عن فنادق بالقرب من El Rey Ruins Trailhead، في كانكون من SAR 291

"Staffing at the beach club were extremely inappropriate and harassing us after the wind blew over hookah and burnt their towel. He followed us out of the beach club, harassed us, tried to lie and said it happened twice then followed us back to the hotel. Completely unprofessional and i will Never stay here again. We spent over $400 at the beach club and this is how we were treated."

"Resort was great. Some issues with paid transportation after a delayed flight "

"Habitación limpia. Aire acondicionado apropiado. Alberca limpia "

"I stayed here in early April 2026. Pros: Food was okay to good. The buffet restaurant had a good mix of food with a theme for each day. Mayan day was yummy. Ala carte Mediterranean restaurant had beautiful views. Poolside ice creams enjoyable. Junior suite was spacious. Daily delivery of drinks to put in mini fridge appreciated. Check in/out was easy. Cons: no one serviced my room when asked (4 day stay). Commons areas were dirty (elevators, walls, doors, cloth seating). Room smelled strongly...

"The hotel was clean and the staff were very friendly. There were a variety of pools to use, including a heated pool. There were many places to sit on the beach or by the pool. Food at the restaurant was very good. "

"A gusto "

"The room was very small - our family of 4 was cramped. It did have 2 queen sized beds, but they pretty much took up the whole space of the bedroom. The bathroom was overly large - probably could've some of that space to make the bedroom bigger. The bedroom area and bathroom were clean, no issues there. The staff was also very nice. The resort is best for those with very young children. The 'water park' is for not for teens or pre-teens, so those kids will really only have the pools and the...

"Breakfast options was less and the roof top bar is not clean. It’s like Open kitchen with lot of outdated stuffs "

"Overall, we had a memorable trip, but there were definitely some highs and lows. Unfortunately, Esteban nearly ruined part of our experience. His behavior felt classist and inconsistent. As Latinos vacationing in Mexico, it was disappointing to feel judged based on appearance. I wore Birkenstock sandals to every meal prior without issue, yet he turned us away at Bordeaux because of them. After changing and returning, we watched him allow multiple guests in wearing open-toed sandals no dressier...

"We had a great experience staying at this resort. The service was excellent, the staff was very friendly and helpful. The place is absolutely beautiful, right on the ocean with 3 pools and lots of outdoor space. The greenery displayed on the hotel floors and the open floor layout give such an elevated experience. Considering it's an all-inclusive they had a great selection of food and it was enjoyable too. They had multiple restaurants inside and even had the option to pay extra for...

"Beautiful resort!! Food was pretty good! Great for your family. Not good for singles, but everything was great! I would stay again. "

"Everyone was wonderful, my family and I had an awesome time couldn’t imagine a better place to vacation with family. The pool was perfect for my wife who is handicapped. It took very little effort for her to get in and out and the staff was very accommodating to our needs. My only complaint is handicap accessibility. We were able to make it work but getting around the resort took a little planning and taking different routes to meet up at the pool and dining with our family. "

"The hotel is very nice. Restaurants are all mediocre. Staff are friendly. "

"The hotel is okay if you’re just looking for a place to sleep and not spend much time there. However, the staff lacks attention and customer service could definitely be improved. It’s fine for a short stay, but don’t expect a very welcoming or attentive experience."

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Very good internet, location, pools, beach, loungers, rooms and beds. This is a time share and there’s a hard push on listening to the time share pitch which we didn’t love. They had bingo at 3:00p at the pool, which was fun and interactive. The rooms were large! We booked the grand suite and there was plenty of room for three people. We each had our own bed and sleeping area. Quiet."

"We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out...

"We had a very enjoyable stay at this hotel. The location is excellent, with convenient access to bus transportation, making it easy to get around. Our room had a beautiful ocean view, which made watching the sunrise every morning a real highlight. The hotel was clean throughout our stay, and towels were changed daily, which we appreciated. Breakfast was continental but offered a good selection to start the day. The staff were generally okay, though they could have been a bit more...

"Relación de nutre lo que obtienes por lo que pagas es excelente, felicidades al hotel, solo las camas y almohadas dejan que desear, todo lo demás realmente muy bien!"

"Great location away from Cancun easy bus ride to the main hotel area and old Cancun. "