Find all hotels by Highgate Independent in Burlingame, CA from SAR 3,728

"In need of updates, great staff, breakfast options and location. Rooms need updating; beds, toiletries brands. "

"They advertise a heated pool, there is no pool. It looks like its been under construction for years. Toilet did not flush, when I asked for it to be fixed, I received push back from the staff. Urine should not be able to clog a toilet; they finally fixed it. TV was full of static. bathroom door did not close. Elevator was never swept, if you have dust allergies do not enter the elevator. Fire alarm going off for no reason, had to evacuate and made us late for our show. "

"Beautiful room with great views. Terrible receptionist encounter. Parking is very pricey but that’s just because it’s SF. "

"Convenient location, friendly and helpful staff"

"Room was great"

"Room was tiny. Nice to have a towel warmer, but accessible from shower so towel got cold before it could be used."

"The rooms are out dated and need new air con units . The carpet was old. Bathroom fixtures old and air con units ran VERY noisy all night "

"Ein tolles Hotelim Zentrum der Stadt"

"The process could definitely be improved. Shoutout to Richard who was very communicative, helpful, respectful during my check in process compared to the morning crew. I arrived early in the morning and the room wasn’t ready so I asked to store my luggage but wasn’t really a welcoming way or approach. I had business meetings all day, went back later at night and Richard was the best person! He made it feel welcoming and more like home after a long day. I appreciate you for all your hard work! "