"Clean room, good location. It’s a little bit noisy by the rail tracks"

"This was by far the poorest Best Western I’ve stayed at in terms of cleanliness and overall service. The rooms were not clean, especially the bathrooms, and I even found spiders in my room. During our four-night stay, housekeeping only cleaned my room once. I saw them cleaning the other rooms beside me but they would skip my room. We were traveling as part of a wedding group, yet the front desk initially tried to place me on a different floor from the rest of my family, claiming there were no...

"Very nice area, staff was very nice"

"Clean room"

"Quiet room, very nice comfy beds, good location."

"This place is the best value, as far as hotels go in Des Plaines. There is nothing I would criticize about it. I visit the area two-three times a year and most often stay there (unless the room prices at the nearby higher ranking places are similar)."

"Everything was great!!!"

"I’m not happy"