"Clean room, good location. It’s a little bit noisy by the rail tracks"

"This was by far the poorest Best Western I’ve stayed at in terms of cleanliness and overall service. The rooms were not clean, especially the bathrooms, and I even found spiders in my room. During our four-night stay, housekeeping only cleaned my room once. I saw them cleaning the other rooms beside me but they would skip my room. We were traveling as part of a wedding group, yet the front desk initially tried to place me on a different floor from the rest of my family, claiming there were no...

"Everyone in the place was great,I loved the cleanliness and the pool.The room was great had everything we needed.I will be back again"

"Muy limpio y atento el personal"

"Quiet room, very nice comfy beds, good location."

"This hotel DOES NOT look like they from photos it is seriously in bad shape the room smelled the sheets were stained the couch in the room was stained everything was beaten up. Elevator Broken -Very loud and the breakfast in the morning looked really bad . we woke up at 5 am to leave as soon as possible-"

"This place is the best value, as far as hotels go in Des Plaines. There is nothing I would criticize about it. I visit the area two-three times a year and most often stay there (unless the room prices at the nearby higher ranking places are similar)."

"I’m not happy"