"Javier was amazing! -He was super helpful and friendly. He even gave us a coupon for free food. Thank you Javier 💖"

"This is my second stay at this hotel. We had a pleasant experience about six years ago, but this time the hotel seemed very run down. The towels and linens were extremely thin and did not look clean, and the room did not appear to have been properly cleaned before our arrival. Breakfast was awful. Unfortunately, everything that made our previous stay enjoyable was missing this time, except for the location."

"The hotel was clean. The room was spotless. Comfortable bed! The negative was the area around the hotel. We didn’t feel safe walking at night."

"No elevator to 2nd floor. :-( Shame on Expedia for showing stairs in the photo but NOT mentioning that there was NO Elevator. It was very challenging for a 77 year old woman to drag her suitcase up the stairs. And Best Western employees DID NOT off to help. "

"you could here people flushing toilet or running sink"

"What a great place to stay!!! Family friendly and very helpful with all of our needs. They really looked out for us and provided a car space right outside the front door of the hotel for a reasonable price. It was in close proximity of the Mets game where they actually won one! Would go back next time in the city!!!"