Find all hotels by Bespoke in Ballachulish from SAR 404

"The hotel is very out dated, The rooms are small and are not well taken care of. I would not recommend staying here. The beds are very small, the rooms are old and the floors really need to be re-done. the bathrooms are just ok, Our room the shower leaked onto the floor and the floor boards we always wet and soft. "

"The cleanliness of the shower was questionable- it may just have been old. Staff were friendly and our dinner was adequate."

"Trouble with the door lock box requiring assistance several times leading to placement of new lock box. Difficulty with door lock. Gentleman on site was very helpful. Bathroom needs upgrading. Water mixer didn't seem to work well. Heater was unique to us. A whiteboard on the wall, worked well. Liked the pine wallboards. Location was a bit difficult to find. Enjoyed out one night stay!"

"Lovely, well maintained property and room. Views of the river. Accommodated our late arrival. Breakfast available, but we did not eat there. Peaceful."

"Great location and a cute building. However, basic upgrades and attention to details are needed considering how expensive the place is. The tea kettle in the room was old and gross-needed to be deep cleaned (preferably replaced, the bottom had a gross slime on it). Only thing provided in the bathroom was soap, not even shampoo. No fresh coffee was available for breakfast even though I showed up during the scheduled breakfast time (8:30, a full hour before breakfast was over). They never made more coffee just provided instant which is obviously not as good. If there are guests that want fresh coffee there should be fresh coffee provided. The solution provided was to charge me for coffee from the machine which was ridiculous. Why not just make more fresh coffee or at least make some from the machine without asking the guest to pay? The cost for the stay was over £250 so the fact they are trying to charge for coffee when they refuse to make more is just ridiculous and for lack of a better description, lazy. Plus they didn’t even have hot water available (it was empty) if I had of wanted tea instead."

"we enjoyed our stay in fort William and the Hotel was great. I know housekeeping is working overtime and we did our best to minimize our needs. for the most part I felt everything was clean and in good working order but if I could make a suggestion, it would be to clean the carpet next to the baseboards - I know it's a nitpicky thing, but it could make the difference whether someone sees the room as clean or just average."

"Excellent Location, just mins walk from the railway station and pier. "

"Nice room, onthe small side but well appointed."

"rooms dirty, dusty and to a poor standard"