Find 4 Star Hotels in Walled Lake, MI from SAR 402

"We had a wonderful experience during our stay. From the concierge to wait staff and housekeeping, everyone was friendly and very attentive. Our room was pristine and refreshed/restocked daily. We stayed in a large balcony king overlooking the river. So relaxing having a cup of coffee in the morning and glass of wine at night listening to the river! We also attending a bridal shower in the conservatory and the set-up was beautiful. The staff helping with the event were great as well. "

"Stayed at Saint John's Resort this past Friday and Saturday with my wife and had an awesome experience. From the moment we walked in, the place stood out — extremely clean, well kept, and the architecture is just beautiful. It has that high-end feel without being over the top, and everything from the grounds to the interior spaces is done right. We had dinner at 5 Steakhouse Saturday night and it did not disappoint. Great food, great atmosphere, and definitely one of the highlights of the trip. Overall, it was a perfect little getaway — relaxing, upscale, and easy to enjoy. Would definitely recommend for anyone looking to get away for a couple days without going too far."

"Room was nice and clean and fully stocked with towels."

"The room was disgusting, bathroom not cleaned for multiple visits, mold in shower, red mildew in shower caulking, shower didn’t drain properly, ceiling leaking in hallway by door 4 black mold present on ceiling tiles, sprinkler head in room pouring water out all night on my very last night. Housekeeping never bothered to come and clean my shower. There was so much wrong with this room and hotel it’s not even funny. The last night after several visits to the front desk begging for something to be done the GM, Markkell Spencer literally came barging into my room at almost 1am. He said he didn’t know anyone was in there. Literally used his key and tried to bust in my room in the middle of the night. After standing in the hallway at 1am explaining all the reasons this was the hotel from hell I was promised a refund. He later went back on this saying he felt like a partial refund was enough and he didn’t know I was staying for multiple nights when he initially promised me a refund. He is unresponsive and doesn’t follow through. Markkell has absolutely no idea what’s going on in his hotel. Furthermore, hotels.com has no record of a partial refund either. He is incompetent and I am in immediate need of a REFUND!!!! I have pictures, videos and emails to support this, I just need someone with some sense to get in touch with me! Absolutely do not book here, the lobby is beautiful but a complete and total CATFISH! "