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"A"

"The staff was very friendly and helpful! The room was very clean and comfortable. The breafast was fantastic! We were going to Pine Knob for a concert. The Crown Plaza was very convienent to take a uber to the concert! Great location! We will definitely come back!"

"We chose the large 3 bed room and it was great. Lots of space for the little ones to use in the room. I also liked that there was meat at every breakfast. They also had Dairy free milks available! It would be nice if the breakfast area was a little better. One small table for 4 people is a bit small. The pool was mostly clean, it felt like it is often forgotten by the staff. Hotel was in a good location and was quiet."

"Staff was very helpful"

"The hotel offered me the room with extra space and it made me comfortable and felt I was at home.Breakfast should offer the white or wheat bread. Coffee was great."

"This hotel was the dirtiest place I have ever stayed. The bedding had stains and liquid all over it, the floors were so dirty you had to wear shoes or your socks turned brown. All around very unimpressed and I don't recommend staying here."

"Bad experience"

"My room was not available at the 3pm check-in time. Then they switched my room without notifying me of the switch. Then gave me a room that was for maintenance workers because it was full of maintenance tools and equipment. Then I had to wait over 2 hours for a room"

"Bathroom vanity light worked when it wanted to, and the bed frame was broken. Also I was only able to use hot water in the bathroom sink."

"Consider giving some refund of stay if event is can’t."

"It was wonderful stay ! What a beautiful and clean hotel ! I recommend"

"Everything was great!"

"This location is comfortable and convenient for a long-term stay. This is my fifth time staying at this location and I was surprised by the fact that my garbage disposal unit was not working, I reported it on Tuesday and it was still not working when I checked out on Sunday. In addition, there were 3 dryers in the laundry room that were out of order for days. The lack of attention to details is a slippery slope to mediocrity!"

"Place is a dump!"

"Love the bed!"

"The room was very clean. The staff was delightful & breakfast was good. Easy parking."

"Room was very nice and clean Breakfast was pretty good and had a good choice"

"Place was clean very nice employee"

"Clean, convenient, and will be my go-to for visiting family in Shelby Twp."