Find 4 Star Hotels in Brigsteer from SAR 322

"Overall, fantastic hotel bar a couple of issues. Firstly, the room we stayed in was numb er 82, one with 2 bedrooms, one huge and one small. It is the small bedroom where I had a problem with whereby, the window, its main part, has a catch/lock at mid height missing. As a result, the window is only secured at the bottom by another catch. The night we stayed happened to be a very windy, gusty night and every now and then when the wind was strong enough it caused the window to flap, producing loud noises in succession. It kept me awake until 1.30am when I had to get up and open the window partially. This reduced the pressure difference between the inside and outside and the noise stopped enabling me to eventually fall asleep. Please fix this window for your next guesses. Second issue: The dinner we had in the bar area, was very good in terms of food taste and services from staff. However, we felt while the quality is very good, the quantity didn't quite cut it and match the price we paid for, especially the main courses, which contained enough meet, but lacking the starchy sides, in our cases potatoes or chips. Some people like us would want to feel a bit fuller straight after the main course, with perhaps 30% more of starchy sides. Anyway, that's our view."

"Walls paper thin, could hear everything in the rooms next to us. Tv didn’t work because of the signal. Could not sleep because of the noise. "

"Clean rooms, attentive staff and with a great breakfast selection to start your day off right "

"Clean and an amazing location "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"Breakfast was ok but when items ran out they were slow to be replaced, never enough croissants always ran out."

"All good on all fronts enjoyed our stay."

"When we arrived the reception staff was so lovely. We were travelling with my 10 month old son and they were so kind and attentive to him. It was so appreciated. The room was great, nice big bed and a cot for my baby. I like that the shower was separate from the bath too. I used the spa. Sauna and steam room are great and the changing rooms were clean and well equipped "