"Wow, what a follow up. After the worst stay in a hotel in my life, I asked for a refund. I was given only 1 of my 2 nights, so pushed back as to why. The hotel told Expedia that I had not spoken to the front desk "to give us a chance to put things right". I had. 🙃 I explained to a blonde lady on reception that I couldn't sleep due to excessive noise in the corridors and coming through the floor below me. Not because downstairs were loud, the soundproofing was just that bad. I asked could I...
"Wow, what a follow up. After the worst stay in a hotel in my life, I asked for a refund. I was given only 1 of my 2 nights, so pushed back as to why. The hotel told Expedia that I had not spoken to the front desk "to give us a chance to put things right". I had. 🙃 I explained to a blonde lady on reception that I couldn't sleep due to excessive noise in the corridors and coming through the floor below me. Not because downstairs were loud, the soundproofing was just that bad. I asked could I...
Ellena