"My last visit was so lovely - the staff, the room, everything. This time, the check-in was great, but everything went downhill after that. There was a loud random knocking from some fan that came and went all night and kept me from sleeping. Not a background AC/Heat vent but knocking. Then, waking up late and exhausted, and showering in a hurry, I realized that there were no bath towels. When I told the front desk at checkout, I got zero sympathy. "We're undergoing renos, there are fans on"...
"My last visit was so lovely - the staff, the room, everything. This time, the check-in was great, but everything went downhill after that. There was a loud random knocking from some fan that came and went all night and kept me from sleeping. Not a background AC/Heat vent but knocking. Then, waking up late and exhausted, and showering in a hurry, I realized that there were no bath towels. When I told the front desk at checkout, I got zero sympathy. "We're undergoing renos, there are fans on"...
Marjolaine