"Found out upon check-in that dogs weren’t allowed even if they stayed in their kennel, but was told a rabbit in a cage could stay in the room. After rabbit was moved in, was then told that the rabbit couldn’t stay in there. Was offered a refund for the mixup, but then was told I’d have to request it through Expedia and after the whole misinformation with the rabbit, I didn’t trust that I would actually get the refund so our dog and rabbit had to sleep out in our vehicle overnight. The coil...
"Found out upon check-in that dogs weren’t allowed even if they stayed in their kennel, but was told a rabbit in a cage could stay in the room. After rabbit was moved in, was then told that the rabbit couldn’t stay in there. Was offered a refund for the mixup, but then was told I’d have to request it through Expedia and after the whole misinformation with the rabbit, I didn’t trust that I would actually get the refund so our dog and rabbit had to sleep out in our vehicle overnight. The coil...
Stephen B.