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"Excelente Spa and Breakfast"

"Excellent. Great staff"

"After a fantastic, long and relaxing journey on the Glacia Express from Chur to Zermatt, we arrived at Hotel Sarazena around 9pm. Diana had left us a nice note, apologising for not being present, but enclosed the keys to our room, and that we would deal with check-in in the morning. We entered the lift, went to the 4th floor, opened the door and were completely blown away, there it was, curtains open with a full view of the Matterhorn out the window. Straight out onto the balcony, and sat just...

"Clean room, they gave us the upgrade room top floor with best views of Zermatt city, church with clock tower. Great breakfast and great service, food was excellent and many variety. Staff are very friendly and helpful with amazing services."

"新婚旅行で利用させていただきましたが、お部屋もアメニティも設備も朝食もスタッフの皆様も…全てが最高でした…！ 運良く全日程天候にも恵まれ、マッターホルンもバッチリみえるお部屋でした…！ また、新婚旅行ということもあり、素敵なサプライズまで用意いただいており、幸せいっぱいな気持ちになりました。 次回zermattを訪れる際はまた必ず利用させていただきます！"

"Very nice and clean place. Staff is excellent."

"Staff were friendly, competent and responsive. "

"This was an incredible hotel! Highly recommend! The staff was wonderful, especially the owner. My son even mentioned that they were a 10 out of 10 in Service. We enjoyed breakfast that was a full assortment, breads, cheeses, meats, and different jams each morning, as well as the sauna that they turned on for us in the summer after a long hike. Our balcony had an incredible view of the Matterhorn. And they also are wonderful in getting us a shuttle to and from the train station. The furniture...

"Gorgeous hotel with great service. A/C worked well. Breakfast was amazing. Would stay again."

"Very nice hotel, clean, helpful staff"

"Very nice hotel"

"非常に綺麗で明るく迎えてもらいました。マッターホルンも綺麗に見えました"

"الموقع ممتاز جداً في وسط السوق .. والغرفه العائليه مثاليه لعائله من ٤ اشخاص"

"Comfortable beds, clean rooms, delicious breakfast."

"We had a room with balcony facing Matterhorn. It was mesmerizing to sit at the balcony and enjoy the changing faces of the Matterhorn at different times. We were blessed with good weather during our stay. The breakfast was very good and the staff were friendly ad efficient. I enjoyed my stay there thoroughly."