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Hotel Metropol & Spa

Property class: 4

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A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Metropol & Spa provides a free breakfast buffet, a terrace, and a garden. Indulge in a massage at Metropol Spa, the onsite spa. The on-site local cuisine restaurant, Mountain View, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
The current price is SAR 1,156
SAR 1,237 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a small table, a telephone, a mirror, and a wardrobe.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a lamp, and a window with curtains.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a small table with fruit, a lamp, and a view of a mountain.

Superior Double Room, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room Single Use, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a small table with fruit, a lamp, and a view of a mountain.

Superior Double Room Single Use, Mountain View (Matterhorn)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Twin Room

A double bed with two nightstands, each with a lamp and a phone.

Economy Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Economy Double Room, 1 Queen Bed

A hotel room with a bed, bedside table, and a window with curtains.

Economy Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Zermatt, Hotel Metropol & Spa is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Zermatt travel guide
Map
Matterstrasse 9, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    3 min walk - 0.3 km
  • Matterhorn Museum
    3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular
    3 min walk - 0.3 km
  • Mountaineers Cemetery
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    6 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • Le Petit Royal
    5 min walk
  • Restaurant du Pont
    5 min walk
  • Golden India
    6 min walk
  • Ristorante Molino Seilerhaus
    4 min walk
  • Whymper-Stube
    5 min walk

About this property

Hotel Metropol & Spa

  • Upscale family-friendly hotel near a train station
  • A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Metropol & Spa provides a free breakfast buffet, a terrace, and a garden. Treat yourself to a massage at Metropol Spa, the onsite spa. The on-site local cuisine restaurant, Mountain View, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a library.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Free train station pick-up, babysitting (surcharge), and an elevator
    • Luggage storage, massage treatment rooms, and a front-desk safe
    • Laundry services, multilingual staff, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel Metropol & Spa offer comforts such as pillow menus and bathrobes, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with cable channels
    • Refrigerators, heating, and daily housekeeping

Similar properties

Attica Family Suite with Matterhorn View | Mountain view
Hotel Jägerhof
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,000 reviews
The price is SAR 945
SAR 1,018 total
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mountain View

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Metropol & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Metropol & Spa?

As of 22 Shaʻban 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol & Spa on 26 Shaʻban 2026 start from SAR 1,156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Metropol & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Metropol & Spa doesn't offer parking.

What time is check-in at Hotel Metropol & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Metropol & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol & Spa located?

This family-friendly Zermatt hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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