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Hotel Mountain Paradise

3.0 star property
Mountain ski retreat with full-service spa and bar/lounge

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Photo gallery for Hotel Mountain Paradise

Front of property - evening/night
Free daily local cuisine breakfast
Reception
Family Room | 1 bedroom, in-room safe, desk, soundproofing
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick) | 1 bedroom, in-room safe, desk, soundproofing

Double Room (Chalet Style mit Matterhornblick)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick) | 1 bedroom, in-room safe, desk, soundproofing

Double Room (Süd Matterhorn Blick)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Double Room (Nord) | 1 bedroom, in-room safe, desk, soundproofing

Double Room (Nord)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • Hill view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

About the neighborhood

Map
Schluhmattstrasse 130, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 18 min walk - 1.5 km
  • Zermatt Visitor Center - 19 min walk - 1.6 km

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬11 min walk
  • ‪Old Zermatt - ‬13 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬13 min walk
  • ‪Papperla Pub - ‬13 min walk

About this property

Hotel Mountain Paradise

Hotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Zermatt - Furi, Hotel Mountain Paradise provides free breakfast (local cuisine), a terrace, and a garden. Adventurous travelers may like the snowboarding, sledding, and snowshoeing at this hotel. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • Bike rentals, a vending machine, and snow sports gear
  • Outdoor furniture, a front-desk safe, and smoke-free premises
  • An elevator
Room features
All guestrooms at Hotel Mountain Paradise offer amenities such as free WiFi and safes, in addition to sound-insulated walls and free weekday newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 64-cm flat-screen TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Portuguese, Spanish

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  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 77 reviews
The price is SAR 1,042
SAR 1,119 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Frequently asked questions

Is Hotel Mountain Paradise pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Mountain Paradise?

This hotel doesn't offer parking.

What time is check-in at Hotel Mountain Paradise?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Mountain Paradise?

Check-out is at 10:30 AM.

Where is Hotel Mountain Paradise located?

Conveniently located near the ski slopes, this Zermatt hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.6 mi (2.6 km) away. Zermatt Gornergratbahn Station is 18 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 18 minutes.

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Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 70 reviews
Rating 8 - Good. 12 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, confortable rooms and great service
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ellaine Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Stayed 2 nights in Jan 2024

8/10 Good

A Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Friendly, all problems well addressed. Close to the main lift, but a ways from the restaurants and action in town. A great choice if you like things quiet!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 min walk to the Furi lift, ski shop. 4 nice restaurants within 2-5 min walk. Very friendly and helpful staff. 15 min walk into town, or bus stop in front of the hotel (we always walked, which was lovely). Rooms were a good size. Bed was very comfy. Steam/sauna was very nice. Nice breakfast. And perfect view of the Matterhorn.
Stayed 8 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Stayed 2 nights in Aug 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
It was simply perfect! Thank you so much for warm accommodation! We’ll definitely come back in the future..😍🍻 Highly recommended!😊

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Bussio and the tram and they were so helpful on where to go and what time were best. They also offered a lunch sandwich we could make at breakfast for only 4 $ They were very kind to store our bags for several hours before we left for the day
Stayed 2 nights in Aug 2023

6/10 Okay

Edna

Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
Stayed 1 night in Jul 2024

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 2 nights in Nov 2023

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small but cozy. Comfortable for 3 adults but avoid bringing big luggages as there wont be space to move ard the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good !

Nice accommodation in a great location, stunning view on Matterhorn from the room (upper floor with balcony) ! On a last minute booking, no issues arranging a (really) late check-in over the phone. And encountering snacks & beverages in self-service was a treat 😋
Stayed 1 night in Oct 2024

8/10 Good

Kristian

Liked: Cleanliness, property conditions & facilities

Good and some not so good

Generally a good stay. However, we had a top floor room with a Matterhorn view and the shower head was located below my chest. I'm a guy so I am not typically really worried about things like this but it made for an awkward and uncomfortable shower experience. Breakfast didn't start until 7:30 and the charge for coffee from the machine outside of breakfast hours seemed unnecessary.
Stayed 4 nights in Feb 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, amenities
Disappointed with lack of flexibility to adjust room rate to unforeseen reduced number of guests, despite size of assigned room meant for 2 rather than 3 guests.
Stayed 7 nights in Dec 2024

4/10 Poor

Dinakar

Disliked: Cleanliness, staff & service, property conditions & facilities
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色が最高でした
Stayed 2 nights in Apr 2025

10/10 Excellent

Karthiga

Stayed 1 night in Apr 2025