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"Manager was very good plus reception young and hard working "

"The hotel was very nice. Good customer service 👍 "

"Great decor! Brand new wing is lovely but note is separate to the main hotel. Excellent breakfast. Very honest staff. The hotel tours team v high std and good value for Dhow and snorklong trips. Spa appraently good but disaapintingly hard to book. "

"This is a really AMAZING HOTEL for both families or couples. I travelled more than 70 countries; and this was such an amazing spot I stayed. Before selectong hotel I read all comments but some negative ones are not very realistic to me now: 1-amazing staff: from reception to beach, restaurants to gardeners; all are making the hotel really shine. So kind, helpful, and service quality to your front amazingly. In any other country you cannot find such - in EU for sure not 2- food: very very delicious, big variety. Some mentioned that it s not easy to book restaurants which is absolutaley not true; very very easy indeed. If you are searching for Michelin restaurants ; for sure no need to come here; otherwise this hotel is amazing 3-natives by the beach: wheb walking by the beach; there are Tanzanian and Masai people approaching you but in a very gentle way; tryijg to help you walk in return asking you to visit their shops in a very good petsonal distance. All are kind. No need to worry at all even with kids or ladies alone. Also in case there are safety guards by beach. 4- sea and beach: very beautiful amd clean. Even in low tides you cannkt see any trash in the sea or beach. Be careful with sear urchines in low tide after 1km from beach. Masaii will help you My only comment might be daily trips and spa services; despite of their quality; a bit overpriced even above EU levels. Overall: Such a very good price vs service quality. Big thanks to all team and employees. "

"Amazing view of the beach from the hotel. Staff and cleaners are very accomodating "

"Friendly stafff and I believe his name “The King” is very funny and full of good vibes. Will visit again!!"

"We will be back. "

"This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever. "

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