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"This is an enormous property that is well run, immaculate and full of amenities. "

"Best all inclusive! We had a great time! The staff was super friendly and helpful! We will definitely be back! "

"Great views and had no issues finding chairs or reserving dinner reservations for 19 people. I got upgraded to a suite which was beautiful only issue was we didn’t have a fridge. We went to request one but was told they had several not working and they would try to get us one but never did. Breakfast at Vela Sur was great with a nice view. The service was amazing shout out to Ivan, Mariana, Armando and Gabriel. "

"Very nice people. Great hospitality. I just wish we got more of a tour when we arrived. There was so much to do but we didn’t really know where to find anything"

"Friendly staff, helped with anything we needed. Good food and clean rooms"

"Secrets Akumal was an extraordinary experience that exceeded my expectations in many ways. The food was delicious, the pools were pristine, and the entire hotel, including our room, public bathrooms, and everything in between, was remarkably clean. Secrets Akumal truly pays attention to every detail. The beach, unfortunately, was not great due to seaweed, but this was not the hotel’s fault. They did everything possible to clear it. But the most impressive aspect of the resort was its service team. Jonas, Max, Ara, and the rest of the entertainment team were all incredibly friendly and fun. The wait staff was also excellent. Diego from Market Cafe, Raul from Portofino, Santiago from Beach Service, and many more, all provided great service and attentiveness. Our room was always clean and stocked with everything thanks to Silvia and our concierge, Leidy. I highly recommend trying this resort out. You won’t regret it. "

"Amazing rooftop view and staffed. everything was walkable distance. Wish I was there right . Definitely coming back here"

"I stood in the Tropical 18 years ago. I stood at the Palace this time with my sister and neice. The resort his huge and requires at lot of walking from room 8769 to buffet. The double decker buses were nice to help get around. The food was not good, not even the specialty restaurants, except Rodizio and Tokyo was good. The breakfast buffet at the Coloniel was better than at the Palace and the hotel itself was prettier than the palace. The pools are huge and there was always enough chairs to find. Had a wonderful sweedish massage by Reyna, she was wonderful. Overall, we were very pleased with the Barcelo Maya Resort."

"Great family resort! Customer service was very good "