"We were greeted by one of the staff with the aroma of fresh baked cookies, lovely! She showed us around the inn then to our room — “The Berkshire Room” which is in the main inn on the 2nd floor. The room was charming and comfortable with period details, a comfortable bed, small sitting area, tall ceiling, a small wall mounted TV, and a fireplace (nonfunctional) with mantle. The bathroom is nice, but the shower stall is tight. The inn is conveniently located just down the hill from Lenox...
"Parking was great. Great location to walk to restaurants and shops! Staff were very helpful but most of the time you had to phone them to come to the desk. It's not a hotel but more of an inn. Needs a paint job on a couple of sides. Tap water tasted terrible but they provided refillable bottles which must have been filtered which was nice. Coffee and tea were provided on the first floor, none in the room. It was very pricey for a tiny room. Only mirror was the bathroom vanity. Only...
"Easy check in, but a bit different since there is no staff to help check in. Had to find things on your own, but that was not difficult. Outside furniture could use and upgrade as our friends almost fell through the chair. But is was wonderful being able to sit outside, have appetizers, and play a game or just relax. All other guests we ran into were nice. I would return."
"The hotel location is very good with convenient parking in the rear. We liked the large room. Lighting was a little dim in our room but it was very comfortable and spacious. The staff were very polite and helpful."