"Handy location to such a busy airport..staff were able to help with walking routes and bus connection ideas"

"Lugar seguro, limpio y la cercanía con estaciones del metro fue fabuloso"

"The hallway carpets were extremely dirty"

"The location was central and worked well for us. The staff were somewhat helpful; however, we were disappointed with how two issues were handled during our stay. Upon arrival, we left our luggage in the hotel’s care, only to discover that the pull-up handle on one of our suitcases had been broken. When we brought this to the staff’s attention, they did not appear particularly responsive or concerned. After raising the matter again, we were simply told that there was nothing they could do and...

"Clean, comfortable rooms in an absolutely perfect location!"

"I think need to reduce the price room"

"We stayed for 5 nights and would definitely book this hotel again. It was our first trip to London and the location was awesome. Super easy to get to from Heathrow and with both the St. James & Westminster tube stations nearby it was so easy to get around. The hotel was also close enough to get to many of the sights we wanted to see on foot. The staff were kind and friendly and the breakfast was good too. Very reasonably priced with a good selection."