"Everyone except Danaja at the front desk, along with the valet, pool attendants, and outside bar staff, came across as dismissive and unhelpful. Danaja was the only person who showed genuine professionalism and hospitality. Check-in was supposed to be at 4 PM. I arrived a few minutes early after traveling since 3 AM and was told my room wasn’t ready and that no other rooms were available either. We ended up changing into pool attire in the lobby restroom while waiting. I didn’t receive the...

"It was a nice stay- family friendly and convenient location"