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"We enjoyed our stay, although we spent most of our time in the town centre. The hotel is very conveniently siuated, comfortable and has a nice luxury feel. There are some comments that it could use a refurb but we did not feel that was the case for our room, only in the lobby toilets did I notice some wear and tear. I would return to this hotel, should I be staying in Bath again but will make more use of the facilities next time. The staff are pleasant and helpful but the only negative was one of our drinks orders taken in the garden was forgotten and took 30 mins to arrive but this is not a reason to overshadow our stay and the waiter was very apologetic. "

"Really enjoyed our stay here. The staff were very friendly and professional. When we had a small issue with our room it was dealt with immediately and resolved satisfactorily. Breakfast and dinner was lovely aswell "

"Very good for was only staying one night"

"Great Stay"

"Great option for my family. AC was pumping!!"

"A very nice historic hotel. And it has air conditioning!"

"Beautiful property and excellent spa!"

"Great stay with friendly staff."

"Very nice, clean and convenient. The staff is very friendly. "