Find all hotels by Accor Hotels in West Heath

"Very clean rooms and helpful and friendly staff."

"I heard a few bad reviews so I was a bit apprehensive about booking . The moment I arrived at the reception it did take a few moments for the staff to allocate a room but it wasn’t a long wait I was approached with smiles . The staff are friendly and always helpful . The room was exceptionally clean , equipped with a microwave /fridge freezer and cutlery /mugs /tea and coffee /milk and a kettle . I slept like a baby . No Air conditioner but a fan but to be fair it’s a 3 star hotel so I wasn’t expected an AC although it would have been great (lol). Breakfast was decent . Please do not go by the reviews on here , book it and experience it for yourself . I don’t know what people were really expecting for a 3 star hotel but I was genuinely impressed. "

"We had a super time at this hotel. Reception checked us in straightaway and were so helpful. We stayed in a premium room, everything was catered for. Customer service was outstanding. The hotel restaurant was by far the best we have experienced, food was very tasty and served promptly. "

"Staff always super friendly and outstanding value for money. Have stayed here many times."

"It was our 4th stay and its always pleasant and friendly"

"The hotel was more than you could ask for, clean, quiet, reasonably priced food and drink. Rooms and bed was spacious and comfortable. Spa and pool were lovely… The shredded duck pizza was something I’ve never had and it was amazing!! All round on everything it’s 10/10 from me!!!"

"Big spacious room, good room service. No complaints! Well connected. "

"10/10 experience! For the price we paid this hotel was absolutely brilliant!! The grounds are beautiful and the onsite Indian restaurant was fantastic. The staff at the restaurant in both the evening and at breakfast was superb! Breakfast was plentiful and hot! The room was idea for what we needed. Would recommend "

"Stylish and Convenient Stay – Highly Recommended! This is a modern and stylish hotel located just steps from the metro, making it incredibly convenient for getting around the city. The rooms are spacious, clean, and well-equipped with everything you might need. The staff were exceptionally friendly and helpful throughout our stay, which really added to the overall experience. A nice touch is their eco-friendly voucher program – you get €5 credit if you opt out of daily room cleaning. One of the highlights was the rooftop pool and bar – beautifully maintained, with plenty of loungers and a relaxed vibe. It never felt crowded, even during peak hours. All in all, a great place to stay. I would absolutely recommend this hotel and would happily return!"