"I was just surprised that there was no microwave in our room"

"Staff, breakfast, pool for the kids"

"AC did not work, elevator only worked going down, not up to the floor room was on. Phones did not work. Calling phone line from cellphone also did not work. Breakfast was not good. Was not told about or provided with breakfast voucher which I paid for through reservation, until I went to the restaurant and was asked for my voucher. Check-in took long... I asked for two spoons from the front desk and they only had one spoon..."

"We had a great stay at the Hilton. The breakfast was phenomenal, with a huge variety of delicious options to choose from. Our room was clean, comfortable, and well-maintained, and the bed was incredibly comfortable. The pillows were especially amazing-you can always tell a great hotel by how comfortable the pillows are! Overall, it was a wonderful stay, and we would definitely return."