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"The staff rushed me through my check in I had no time to ask questions. Very disappointing considering how expensive this hotel was. There is no information sheets in the room. Not everyone has knowledge of how to scan codes to find everything out about your hotel. Not user friendly at all "

"Great staff."

"Hotel was fine for a night. Comfortable beds and clean bathrooms. The lobby needs an upgrade. The plexi-glass doesn’t create the most welcoming entrance. Also, floor 5 is a smoking level. I heard customers complaining about the smell and reception staff wouldn’t move them. "

"Loved my stay here, they even upgraded my room. Property was clean and welcoming would stay anytime there is a good rate as I commute for work. Would even bring my family as its a lovely stay. "

"It was good. Nothing too special about the room, I just misunderstood how small the room was. Very cozy."

"You can take the train right to this property. Short walk to train station. Liked that it had a separate sleeping area and a living room."

"Perfect location after our flight was delayed and we got in very late!"

"Great location and convenient. Close to Gastown"