"Very beautiful property, room was spacious , food was good. Front desk Staffs are okay. - they did their job but not as welcoming or accommodating as staffs in other resorts in Carribean. And don’t expect early check in, the front desk have us wait till 3pm to check in ( I guess the room was ready before check in , I was waiting at the lobby, but they didn’t notify me the room was ready until I ask them if it was ready at 3pm. Restaurant staffs were really nice and excellent service. I...

"Incredible resort. Friendly staff across the board. Would definitely recommend staying here in La Fortuna with or with out kids. Loved the natural hot springs! Best massage hands down! "

"Equipe gentil , quarto com varanda deliciosas, rústico e bem confortável, podem ir vão gostar"

"Gorgeous setting. Excellent in every way "

"great rooms - whole campus has an incredible attention to detail and customer service"

"Great room and staff!"

"Very clean room and we can see the nature outside. Hot tub is a nice addition but the water doesn’t get very warm. Overall nice stay ! "

"The rooms were very clean and well taken care of. The water pressure was weak and the hot water was not very hot. Luckily we enjoyed the thermal pools to warm up in the cool weather. The staff at all encounters were friendly and gave wonderful service. The food at the pool bar and indoor restaurant did not disappoint and was less expensive than restaurants we enjoyed around the area. "