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"Went here with my wife and 2 kids (15,12). This place was absolutely beautiful! You are literally in the Rain Forrest and you get a perfect view of the volcano when the fog isn’t there. Expect to have an occasional fly or bug get in your room but the master bed has mosquito nets that go all the way around. With that being said the entire resort was very clean, every single staff member was friendly and it never felt packed at all. The only negative was the food. It was so expensive, basically...

"Very unique and beautiful!"

"Rainforest gem"

"We had an excellent experience during our stay. The staff was outstanding, and we would especially like to recognize Gabriella, our server, who was exceptional. She was consistently attentive, friendly, and always willing to help, making our visit even more enjoyable. We also loved the amenities and were impressed by the beautiful views. Overall, it was a wonderful experience, and we will definitely be returning in the future."

"Very nice and clean rooms, beautiful area surrounded by trees flowers and walking trails, right in front of the volcano arenal, great full delicious breakfast and good price, it is our second time staying here, I’ve brought my family and kids about 10 years ago and like it seems."

"Clean room, staff was very friendly and helpful."

"You have to try it once in a lifetime experience"

"This was absolutely one of the best and most beautiful places we have ever stayed. The location was close to everything. The rooms were very clean and spacious. The complimentary breakfast buffet was a huge perk and they had the best food! All of the staff that we encountered went above and beyond in their customer service. We didn’t have a single issue and would love to stay there again."

"The hotel was clean and we enjoyed the amenities. The hot springs were great but some were so hot we couldn't get into them. The restaurant was good and the free breakfast was excellent. Our kids had a great time in the pool and seeing the birds."

"Customer service Melanie at front desk is the best"

"Buena ubicación, cerca de la entrada del volcán, las habitaciones dan de cara al volcan. Cerca de la represa y cerca de centros de recreación de aguas termales. Muy cómodo y funcional. Muy limpio todo y seguro"

"Deberían remodelar la infraestructura y mantenimientos a sus instalaciones"

"They need to put refrigerator in the room ,some music around for to liven up the place. Keep the cafe place open . Keep the cafe place open to different tastes. There is no laundry. Otherwise everything was fine, the staff was very friendly"

"Faltaba nevera en la habitación y percheros en la entrada. La piscina muy separada de los bungalows."

"10/10 Super Bueno: La ubicación es genial, si esta despejado el dia podrás observar el volcan super cerca, destaca la cercania de los principales parques extremos del arenal, puedes incluso ir caminando a ellos. El hotel es pequeño, la habitación en lo personal fue pequeña, pero suficiente para pasar la noche, lo que le da el plus son las piscinas termales demasiado limpias justo a unos pasos de tu habitación, la atención del personal destaca y el restaurante rain forest muy recomendable,...