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"Went here with my wife and 2 kids (15,12). This place was absolutely beautiful! You are literally in the Rain Forrest and you get a perfect view of the volcano when the fog isn’t there. Expect to have an occasional fly or bug get in your room but the master bed has mosquito nets that go all the way around. With that being said the entire resort was very clean, every single staff member was friendly and it never felt packed at all. The only negative was the food. It was so expensive, basically...

"Rainforest gem"

"Very unique and beautiful!"

"We had an excellent experience during our stay. The staff was outstanding, and we would especially like to recognize Gabriella, our server, who was exceptional. She was consistently attentive, friendly, and always willing to help, making our visit even more enjoyable. We also loved the amenities and were impressed by the beautiful views. Overall, it was a wonderful experience, and we will definitely be returning in the future."

"Clean room, staff was very friendly and helpful."

"You have to try it once in a lifetime experience"

"Front desk Vivian was very helpful friendly and made us feel at home."

"Sehr schön eingerichtet & unglaublich toller Blick auf den Vulkan"

"The hotel was clean and we enjoyed the amenities. The hot springs were great but some were so hot we couldn't get into them. The restaurant was good and the free breakfast was excellent. Our kids had a great time in the pool and seeing the birds."

"Customer service Melanie at front desk is the best"

"This was absolutely one of the best and most beautiful places we have ever stayed. The location was close to everything. The rooms were very clean and spacious. The complimentary breakfast buffet was a huge perk and they had the best food! All of the staff that we encountered went above and beyond in their customer service. We didn’t have a single issue and would love to stay there again."

"Lovely, kind and helpful staff. Delicious breakfast. Super useful laundry room. Beautiful grounds and pool. Absolutely loved it!"

"Deberían remodelar la infraestructura y mantenimientos a sus instalaciones"

"10/10 Super Bueno: La ubicación es genial, si esta despejado el dia podrás observar el volcan super cerca, destaca la cercania de los principales parques extremos del arenal, puedes incluso ir caminando a ellos. El hotel es pequeño, la habitación en lo personal fue pequeña, pero suficiente para pasar la noche, lo que le da el plus son las piscinas termales demasiado limpias justo a unos pasos de tu habitación, la atención del personal destaca y el restaurante rain forest muy recomendable,...

"A wonderful budget-friendly stay in La Fortuna! The hotel is very clean, and the bright rooms feature great A/C and beautiful volcano views. Because it’s located on a main road, there is some street noise, but it's a small trade-off. The lush medicinal garden was a beautiful surprise—truly a botanical garden in its own right. I enjoyed a delicious dinner at the adjacent restaurant. After a dip in the refreshing pool, I was just 15 minutes away from Arenal Volcano National Park before heading...