"Very disappointing stay. This hotel charges five star prices but delivers a three star experience at best. The property is old and poorly maintained, and the staff were consistently rude and dismissive whenever we needed help.
Our room key stopped working two days in a row, and the front desk acted as if it was no big deal. At checkout, another guest had the exact same issue, and the staff simply laughed it off.
The breakfast buffet was terrible. The cold cuts appeared spoiled, there were bugs...
"Very disappointing stay. This hotel charges five star prices but delivers a three star experience at best. The property is old and poorly maintained, and the staff were consistently rude and dismissive whenever we needed help.
Our room key stopped working two days in a row, and the front desk acted as if it was no big deal. At checkout, another guest had the exact same issue, and the staff simply laughed it off.
The breakfast buffet was terrible. The cold cuts appeared spoiled, there were bugs...