Find Family Hotels in Upper West Side, NY

"We had booked the wrong room. I thought I had 2 queens, but it was a king room. They were so kind looking at our

and said we needed more room. They upgraded us. When we came home from a day at the theater, the

were delighted to find their beds made and their stuffies waiting for them. The water was nice for showers, towels were soft. Nice toiletries. The beds were comfortable. The elevators were fast. Great for a show at the Beacon. A diner is also attached. The subways are a small...

"A lovely hotel experience! The junior suite was perfect for our

of four. Great location for catching subway or walking to nearby restaurants/shops. The lobby bar was terrific and perfect for pre-dinner cocktails. "

"I will only stay at the Lucerne while visiting New York. I have been staying at the Lucerne for over 25 years. The location, the staff, Patrick the Doorman, are all a home away from home especially after a day of activities in the city. I only recommend the Lucerne Hotelto

and friends. "

"Beautiful hotel. Clean pretty and welcoming. Great for a

of five and quiet and convenient to everything. "

"Quiet. Lovely space. Pet friendly. Comfortable bar area. Walkable to Lincoln Center. "

"The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our...

"The location of the hotel is ideal for visiting my son and his

. We booked a Junior Suite specifically requesting a soaker bathtub (as advertised on their website) for my wife. The requested room was not available, nor did they have any upgraded rooms with tubs. We have stayed at the Empire on multiple occasions in the past, but we found that the "upkeep" of the property has severely declined. I took several pictures of the lack of maintenance on the suite. Also, the window shades in...

"clean and comfortable place, close to the central park"