Find all hotels by Independent in Tyngsboro, MA

"I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I actually check into the room. I felt blaming the other guest of this mistake and placing responsibility on the previous guest was unprofessional with a lack of care regarding guest safety and I strongly recommend a change in protocol."

"Everything about the room was perfect, definitely not disappointed "

"Everything was great and the staff were very accommodating"

"Food was great, kids loved the pool. The staff was friendly"

"Weekend are crowded! Breakfast isn’t as convenient as expected. Two of three elevators were out of service making movement throughout the property almost impossible "

"It was my first time staying at this specific location, we loved it took my family there. My wife have been wanted to stay since her conference there"

"It’s average"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"Room was clean, comfortable, and spacious. Front desk staff was super friendly and helpful. Being able to park our vehicle without charge was a huge plus!"