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"Amazing staff with 24/7 front desk support, room cleaned thoroughly each day, strong AC with spacious lobby, great breakfast, close to everything but tucked away on a safe, quiet street. "

"There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!"

"Staff welcoming and attentive to needs throughout stay."

"I have nice breakfast . Staffs are friendly"

"I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage, excursion, etc, was within walking distance or an Uber/bus ride away. Some friends and I are already making plans to come back, and we will be staying again at this hotel. Thank you again Ms. Mia, Mr Tee and Mr Andy. Sincerely Sharon"

"Super clean hotel, with amazing staff who provided us with a great upgrade. Location is great, walkable to the markets, we will be back! "

"Absolutely amazing stay in La Nueva, really well places for walks to Old Quarter but for the service… wow, blown away. Super accommodating from start to finish, we are also celebrating my dad’s birthday which we didn’t tell the staff and they surprised my dad with a cake and greeting. Spa was exceptional and as the last thing. Our flight was at 7am in the morning and they organised transport and takeaway breakfast for us. What an amazing experience and can not recommend this place enough. When we come back best believe we’re coming back to La Nueva. Thank you!! "

"Clean room, comfortable bed, great location , excellent customer service (the best I have experienced), I have no complaints. Would definitely recommend."

"Second time staying at this lovely, central hotel in the Old Quarter. Great location and close to restaurants, bars and shops. The room was very clean, spacious with great amenities. Breakfast is a buffet selection of local and European with several egg dish options to order. The Skybar is a great place to hang out at night with a wonderful view across the lake."