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"We really enjoyed staying at Rex Hanoi. The manager Ms Nguyen was so friendly and helpful. The staff were also amazing and the complimentary breakfast was enjoyable. "

"Good but little small rooms"

"Very nice hotel, room was clean and spacious, bed was comfortable and staff were very attentive to all needs and solved any problems we had. We also had an airport transfer booked by them which was very convenient and better priced than any transfer we had used previously "

"Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel "

"Amazingly helpful staff. Unfortunately I arrived to the hotel with very bad food poisoning and the staff was catering to our needs. They were super friendly and helpful. At the beginning we even got a room upgrade. Unfortunately I was not able to explore Hanoi much but beautiful comfortable room made my situation better as I stayed there for 2 days.Especially bug thank you to Kim for helping us a lot. I definitely want to come back next time healthy to explore the city "

"I have stayed at this hotel before and I will continue to stay here when I am in Hanoi, Vietnam!! They just got their new Breakfast room open, and it is Lovely!!! The front desk Staff went out of their way again for me!!! My flight was canceled back to the USA, so they were able to allow me to stay in my current room for two more days, which took a little effort on their part!!!! I like everything about this Hotel, but especially the STAFF!!! This is a Charming Botique Hotel!!!!!!!!"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "

" Fantastic boutique hotel with every staff member so welcoming and helpful. I'd recommend this hotel to everyone. Great location as well. Comfortable beds and great Ac. Breakfast was so fresh as well Anna was very attentive an matre de in Restaurant was so lovely in the morning at our breakfast table remembering our names was a true sign of exemplary service."

"Concierge services were outstanding , everything they did was from the heart .. they even arranged for an item to be taxied from another hotel in Hanoi to us here. Highly recommended "