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"We always stay here at Residence when in Charlotte. This was the first time using the laundry facilities. The only thing that needs attention is the front load washer. It needs to be cleaned as there was a distinct odor. Used the other washer as an alternative."

"The hotel itself was lovely but after reserving with Expedia we were charged for a night’s stay on the credit card we left for the $50.00 deposit required. We had to contact them a few days later to have them remove the additional charge."

"This hotel was top tier. I was there for a family reunion and the staff was great especially the front desk crew. I would stay here again"

"Nil"

"The room smelled like someone ate in there previously. The bathroom had no exhaust fan and room description for the room we got was incorrect. Layout of elevator and rooms was weird. The only positive was the location."

"Na"

"The hotel was nice looking, seemed to be set up more like college dorms but spacious. Not much of a view if anyone is looking because it sits in a business district. Checking in was easy however I was charge an extra $10 outside of my booking with Expedia and the front clerk said they always charge extra. I was confused but handed over my payment anyway because I was there for a concert. The room was clean but you had to ask for everything like iron and ironing board and when I did ask the other...

"It's a nice place to stay"

"It was clean"

"A dripping noice was noticed for the first two-three hours after arrival. Came from adjacent room I believe."

"Super clean, right by the highway, and vibrant design."

"A great place to stay!!"

"Hotel was ok. Carpets are worn and room was musty. Very quiet and plenty of space. Did not have coffee at 8:00. Beds were clean and staff was friendly."