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"We always stay here at Residence when in Charlotte. This was the first time using the laundry facilities. The only thing that needs attention is the front load washer. It needs to be cleaned as there was a distinct odor. Used the other washer as an alternative."

"This hotel was top tier. I was there for a family reunion and the staff was great especially the front desk crew. I would stay here again"

"The property was nice and clean, comfortable bed, good breakfast."

"Nil"

"Very nice and clean."

"The hotel was nice looking, seemed to be set up more like college dorms but spacious. Not much of a view if anyone is looking because it sits in a business district. Checking in was easy however I was charge an extra $10 outside of my booking with Expedia and the front clerk said they always charge extra. I was confused but handed over my payment anyway because I was there for a concert. The room was clean but you had to ask for everything like iron and ironing board and when I did ask the other...

"I enjoyed my first stay with this hotel. It was a great experience. Staff was great and Craig was awesome as well. I love the breakfast and the 5:30pm event they do for the guest. I will be staying again."

"Nice and clean . Lots of options for breakfast . Helpful staff and all were pleasant. Would stay here again ."

"Clean room and great airport shuttle."

"A dripping noice was noticed for the first two-three hours after arrival. Came from adjacent room I believe."

"Loved it"

"Super clean, right by the highway, and vibrant design."

"Great stafg"

"Hotel was ok. Carpets are worn and room was musty. Very quiet and plenty of space. Did not have coffee at 8:00. Beds were clean and staff was friendly."

"This is my second ALoft hotel I have stayed with and it was also a 10/10 experience. Staff is always helpful and looking to assit in whatever way. I had speedy check in and a clean room. I was provided reassurance when I thought I'd be in trouble about forgetting to display the parking note the front desk advised me to do before midnight. Bryan the bartender was helpful about what type of wine I might like and what he suggested was spot on. All in all it was a great experience. Will rebook in...

"Clean friendly, and close to the airport. Shuttle ran on time."