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"Great place to stay. Clean and very welcoming. Will definitely stay at a Spark again."

"It was great! Super nice room and amenities for how inexpensive it was!"

"For our family trip with two adult children, the room was fantastic option for us. The staff was very friendly anytime we interacted with them. The location was good as a base for our day trips around Charlotte. We were a bit disappointed in the pool as it appeared dirty. Also, in the fitness room, there were no towels or wipes available for during/after workouts. The room was clean and comfortable. Breakfast options were OK but got a little boring being there 7 nights."

"There’s no door to separate the bathroom off so the shower is just open, granted it’s frosted but still a little weird for a friends trip. The hallways were muggy and the room was humid until we cranked up the AC"

"Receptionist was amazing"

"A dripping noice was noticed for the first two-three hours after arrival. Came from adjacent room I believe."

"Everything was good but I just wish I had a microwave in my room"

"Room was clean"

"The hotel is situated in an older building that clearly has been around quite a while but has been lovingly maintained. For example, the key cards and key card door locks were quite old and rickety, and our built-in air conditioning unit in our room had long since died (but was replaced by a free-standing Amazon Basics unit that worked perfectly fine). The furniture and bathroom fixtures were also quite old, but everything was clean and tidy. We brought our two small dogs and were pleased with...

"Perfect"

"Only a nice place to stay i enjoy it everytime"

"I am writing to express my disappointment regarding my recent stay at **Hyatt Place Charlotte Airport/Billy Graham Parkway. Unfortunately, the condition of my room was unacceptable and did not meet the level of cleanliness or comfort that any paying guest should expect. Upon entering the room, I immediately noticed several cleanliness issues\. There were ants in the bathroom, a dead roach in the room, and a large juice stain on the carpet\. It was obvious that the carpet had not been properly...

"Great hotel"

"I booked a suite, although I booked a king room, I was given a queen but I already got settled and put my things away so I didn’t want to change rooms but that was a little annoying. Also, the room had a slight moldy smell. Overall it was a good stay."

"Scary hotel, sketchy looking people loitering around outside. There were key card locks even on the doors from lobby to elevator, which was concerning. The only snack & drink options were 2 machines that took your money and did not dispense anything. The TV did not work, we called for help but nobody came. The desk clerk said there was nothing he could do, it's been broken for awhile. The room looked ok but there was no soap for the shower or bathroom sink. Terrible experience!"