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"It was very clean. The staff were all very good. The restaurants were excellent service was above and beyond. Thank you for such a good experience."

"Good"

"Attentive staff and great breakfast"

"Very nice hotel. Friendly staff and good food. Very close to West Edmonton Mall which is a bonus."

"Check in and out were fast and efficient. Room spotless and excellent room amenities. Good location with Walmart, Tim Hortons and a Liquor Store within walking distance. I will choose this property again and again. Thank you"

"They accommodated all of our requests"

"All good"

"Great stay excellent price , recommend"

"The staff was so amazing, we booked our wrong date and they gave us free cancellation, as well as let us to rebook for the correct night. With an upgraded stay. The facilities is clean, gorgeous and everything is just so clean. Definitely recommend doing the valet parking. Will be staying there all the time now"

"I’ve stayed at this hotel before and is generally an overall good stay, however, this most recent stay had us in a room that was not as good as the first time. Doors didn’t quite close right, TV stopped working twice, but the staff did come to fix it quickly. Elevator service can be a little slow. Would stay again."

"Meh. Fine to hang your hat for a night but front desk staff didn’t even say thank you. Like check-in, I got the key with minimal interaction. Room and hallways clean."

"Amazing place"

"Not well maintained compared to to other fairmonts . Staff did not seem to willing to help beyond their duties"

"The property was undergoing significant renovation, including the swimming pool. Limited guidance was available on how to access the building since the main entrance was closed during the renovation. Guest service was excellent, and we had all the in-room essentials as well as thoughtful extras."