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"Room was very clean. Very nice. It doesn’t have a microwave or fridge. I’m sure it says that somewhere when booking the room however, you expect there to be one like every other hotel and especially for the price. Overall, I would still recommend chucking this place out. The hot tub was very cool. "

"Great location remember everything else charged separately including firewood.."

"i like it very much "

"My family loves this hotel though and through. It’s clear the property is run with precision and care - it is pristine and well maintained. The front desk staff are tremendous. Truly cannot wait to come back for a third stay! "

"This hotel was full of nostalgia & went above & beyond to make our stay top notch! I truly can't say enough about the quality of staff, hotel restaurants & food, quality drinks alcohol & non, cleanliness, activities offered, the pool area was incredibly clean, comfy & the backdrop of the mountains was breath taking!!! We have been to many hotels around the world but this one far exceeds!!!! "

"The room was very updated and comfy"

"Great views! Easy check in and check out. Quick walk into town."

"Our overall stay was great! My family and I were pleased. It was so wonderful to be greeted with smiles and enthusiasm each day! Down side-- When we were ready to get our room clean, we were disappointed when we got back from our day trip. The way I left the towel I used that morning was still on the bed exact same position untouched. Garbages were picked up, soaps were refilled, the tip my husband left for the environmental service was taken BUT nothing else was done! Floor towel was on...

"Very nice stay, heated pool and sauna are very clean and relaxing. "

"Room was clean but had to unplug the heater/AC for 10 minutes as the room wouldn't stop heating. After that it cooled no problem. Staff was nice and cheery upon check in and out. Restaurant staff were great and on the ball and provided great service! "

"We had a great experience. Rooms were large and accommodating. The view of the mountains was beautiful. Property was well maintained and the staff was exceptional. "

"Great proximity to shuttle bus to the resorts"

"Wonderful stay after spending all day on the slopes! perfect location in Banff. We loved the hot tubs on the rooftop as well as the fire pit and on site restaurant was very good especially for happy hour."

"Very good place and clean bus passes to town "

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"Everything was up-to mark. Rooms were clean, staff were friendly. Pool and water slide was very nice and fun."

"Bed was comfortable, hot-powerful shower and takes dogs. All you need! Nice to have a few restaurants in the hotel as well "

"We enjoyed a loft suite, so there were two bathrooms including a tub which is always nice, the room was clean and spacious. It would be nice if there was a spot to hang your coat on the main floor, and also it was pretty dark in the living room so a bit more lighting would’ve be appreciated. I know this is a common issue, but the toilet paper is like sandpaper and the Kleenex was worse. Staff was good and helpful, the only major disappointment was the hot tub was a little grungy, it had been...

"The hotel has everything you need. They need to make sure that the one single hot tub can accommodate the adults and not be over run and overcrowded with children and families. This hot tub area could easily be expanded by changing the four adjacent cold plunge tubs back into hot tubs. You don’t need 1 hot tub and 4 cold plunge areas at a ski resort. "

"Very friendly staff. "