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"beautiful as always. the reduced cleaning green eco-discount (aka Milbrook employing fewer staff) wasn't too much of a big deal but it was a bit of a surprise because we weren't told about it..."

"Great views"

"Beautifully presented historic property, very comfortable "

"We got a lake front room which was a real treat for us. Staff are really lovely and helpful. Sauna and hottub were appreciated after long hikes. No coffee machine in the room but their restaurant provides all day service with barista coffee and other drinks. Rooms a bit noisy as not sound proof so expect to hear your neighbours if they talk loudly. "

"Staff was good but it’s an old property "

"Nice place to stay. Only problem was the walls are very rhink you could hear everything from adjoining rooms"

"No heating in the room. Two heaters in the room and neither worked. Heated towel rack didn’t work. Took a few minutes if running the hot water before any warm water came through. There were cups, sugar and a kettle in the room but no tea bags or coffee. Walking through the hotel from our room to the breakfast area the hotel was freezing. The Hanmer Springs Hotel is not a hotel I will ever recommend. "

"Had a fantastic stay. The hotel gardens were beautiful and the room very comfortable. Quiet location with easy parking. We walked through the botanic gardens into the city (approx 30min walk). Would highly recommend."

"Excellent location,peaceful quiet,Excellent staff, very friendly and helpful. Lovely surroundings to look at. Couldn't falt any thing "

"Stayed one night in a lake view spa room after an upgrade which was simply lovely and very cosy. The room was fabulous and the spa a real treat. Staff on check in were very helpful and quick and the staff on the phones were also very helpful. Just a couple of minor downsides - the room service menu was not working through their new online system which they did warn me about, but it took me having to ring up and ask for it to be fixed which could only be done by emailing me a link which...