"We arrived with no acknowledgment from any staff. We didn’t know where to check in but eventually found the self-check-in kiosks. We had to carry our luggage up the steps manually as well. The room we stayed at is the triple room with a loft and a single bed. Since our son will be occupying the single bed, there is no way of just lounging and relaxing since there are no other seats to sit in. Our room also happens to back the staff room and the security door in which we constantly hear the...