"Staff was nice"

"Pretty disappointed with our stay at the Luxor. Our check-in was supposed to be at 3 PM, but we didn’t get into a room for about 45 minutes. Then after checking in, we still had to wait almost another hour just to get our room keys because everything was so disorganized. The technology/check-in system honestly made the whole process way longer and more confusing instead of easier. When we finally got to the room, it wasn’t even clean. There was brown stuff on the walls which was pretty...

"Under construction Confusing patbways dark hallways smelly towels in room bathrooms Everything hands off so asking how staff did was funny They directed to all handsoff and noy wanting human interaction"

"Super clean room"

"i booked a non-refundable hotel room and then could no longer go. I actually didn't mind that they did not refund me, but the customer service was terrible. they ignored me mostly, after lots of contacting, they just threw responsibility to expedia. they basically made it impossible to even get someone to talk to. I did not expect a refund, but when you spend thousands of dollars on the product, and you can no longer go, you expect some sort of response, or an olive branch extended. then,...

"amenities were good hotel was beautiful and it didn’t smell like smoke. The room was a good size as well."

"The property is amazing. My only wish is for coffee makers in the rooms."

"So convenient and the best salmon dinner!"