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"Clean"

"We stayed at the MGM for 4 nights. During those nights, not once was our room cleaned and our towels/bedding refreshed ;/. We even called down twice to get the room cleaned up and no one ever came. My digital key also let us down one of the nights, so we had to call down to have a security guard let us in and then replace the digital key with a physical card. It was also a colder time in Vegas so we had hoped to utilize the hot tub. It was not hot at all! Major bummer. Overall my birthday trip...

"Dirty room with a hairball and dirt on the floor when I walked in. I had to have it vacuumed. For some Reason they put me in a handicapped room with a tiny shower with only and handheld sprayer. Sad after splurging on an almost $400 a night hotel. I won’t be back."

"Beautiful hotel with all services and facilities imaginable. We had an amazing view of the fountains from our room. Wonderful staff."

"I don’t know if this is standard practice with housekeeping but I was not pleased at all. I was in the room when they tidied up our room because I just wanted new towels and trash emptied. They did have gloves on. They did tidy up our bathroom, took the trash and towels, then proceeded to make one of the beds with the same dirty gloves! Smoothed out the sheets and pillows etc. Do they change gloves before each room or transfer dirty gloves from room to room? Lesson learned, no more...

"Everything was easy. Great Vacation."

"Our room was very hot our entire stay. Other than that everything else was good."

"Perfect place to stay with kids. Lots of space and the pool was stunning!"