"location"

"We were put in Versailles tower which used to be part of Horseshoe. We were told it wasn’t that much further away and that the rooms were much nicer. It’s a very long walk, especially with heavy luggage. You can’t just run up or down and grab something quickly. It’s a hike. There wasn’t a fridge in the room! In Vegas? They put one on the floor when we requested one. We requested a room refresh 3 times and it NEVER happened. We will never stay here again."

"Great location and staff were wonderful. Room was clean and had a great view of the strip!"

"Room was clean but hotel needs some maintenance. While in a stand in shower the water backed up so it was like standing in a tub filled with water. There were minimal lights in the room and we had one day where we had no water or flushing toilets because of a pipe break. The casino was okay but super smokey wish there were better ventilation. The location of Planet Hollywood is excellent!"

"There was nothing in the fridge at our room even a water bottle."

"The hotel is beautiful and feels like a hidden getaway in the large complex of Caesars Palace. The lobby floor almost feels like you are at a spa. A nice perk is that the pool area is packed but there is a section where if you show your Nobu key you can get access and it was no problem to get pool chairs there"