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"Great staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Very clean and quiet. Perfect for Heathrow."

"We were attending a function at the hotel so stayed overnight. The staff were fantastic, so helpful and friendly. The room was comfortable and clean with good shower facility. Great value for money."

"The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet "

"Great stay comfy bed clean and very quiet "

"Satisfactory for our 1 night stay "

"Really spacious room89 Air conditioning in room which wasn’t mentioned in description so a bonus Loved it shame we had to leave early for a flight "

"Great room, service, hotel amenities. Not much to walk to outside of the hotel but just a few minute ride to areas of interest. "