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"First class service from.everyone we encountered. Friendly, helpful and fun."

"The best hotel I have ever stayed in. The service by every single member of staff was exceptional. Genuinely could not do enough for you. From the wonderful lady who greeted us on check in ‘Enis’ We arrived late she rang the kitchen to stay open to get some foods and drinks. I recommend the 7 course tasting menu with wine every course better than the last. The room was spacious and comfortable. the spa was excellent and I had a beautiful treatment pool is small but perfectly adequate Everything about this hotel is top class. The owners obviously train their staff well. The breakfast was wonderful with a huge buffet selection and menu to order off. I can’t wait to visit again. "

"Excellent, clean, well placed, friendly"

"Customer Service was great. Location is walking distance to almost everything. It is right next to Sao Bento train station. It's a newer structure so it has modern amenities. Highly recommended!"

"Great and friendly staff. Breakfast was great. "

"Five Stars!! Clean, modern, spacious bathroom & sleeping area, beds comfy which is hard to find in Portugal, balcony and roof top view amazing, friendly staff. Location close enough to walk yet quiet for sleeping. Parking garage a plus in Porto. Will come back and stay again. Highly recommend. "

"This hotel was amazing. I’ve stayed in many high-end hotels around the world, and this one truly impressed me. The décor is beautiful, the room was spacious enough for both my mom and me, and the bathroom—especially the shower—was fantastic. Breakfast was excellent, with a wide variety of fresh options and attentive staff constantly replenishing everything. Honestly, it had everything you could want in a hotel breakfast and it was such a bonus it was included. We stayed on the classic side of the hotel, and everything was well maintained and comfortable. The location couldn’t be better—just a short walk to the Douro River and close to all the main attractions, even for my 70-year-old mom. The staff were incredibly helpful and even gave us a detailed overview of what to see and where to eat. If you're looking for a stylish, comfortable, and well-located hotel with great service—this is it! "

"We enjoyed our stay. The staff was very friendly and helpful with all of our questions about the hotel and the area. The breakfast was also very good and very reasonably priced. My only concern is the room had poor lighting for the vanity area. Otherwise, great place to stay. Location was excellent. Close to one of the main churches and to Rua da Flores, one of the main tourist streets."

"Everything was great. Nice view from the room.A bottle of wine was a very pleasant compliment. We enjoyed our stay and recommend this hotel to others."