"Yes and yes"

"建物自体はクラシックですが、清潔です。スタッフの方は親切でした。"

"There are limited shopping options in the area and it’s a bit of a distance from the station. The capsule hotel is clean and elegant. I would recommend this for a capsule hotel experience. "

"It was very clean, friendly and very efficient staff and great buffet. "

"Habitacion limpia y todo excelente!"

"Rakuro is in the kind of special location where we would choose to live if we lived in Kyoto. Its concept and setting made us genuinely happy. Being close to the Gyoen National Park and surrounded by many artisanal spots showed us that we had chosen the perfect area. It’s a very calm place, away from tourist crowds. The hotel was clean and well-organized, and the staff were kind and helpful"

"Das Personal war besonders freundlich und hilfsbereit und das Zimmer sehr schön, groß und sauber"

"Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station."