Find hotels near Santa Fe Depot Museum, Gainesville from SAR 237

"Very rude employee at the desk"

"I booked our reservation on hotels.com a couple of months ago. We got to the hotel at 3:30 PM. The desk clerk said that our room wasn't ready. I went outside and informed my wife. After about 10 minutes, I went back in and asked how much longer it would be before our room was ready. The desk clerk then said that my reservation had been flagged as fraudulent because I had make the reservation through expedia.com and that expedia.com and bookings.com were in the process of merging and that it was causing problems with the reservation. I asked if he could somehow override the issue and was told no. I asked if the reservation could be canceled and the room could be sold to me as a walk in and was told no. Because I was from out of state and my reservation was flagged as fraudulent, I could not use a credit card. I had to pay with cash. I said ok and walked out. I called the Best Western down the street. They had rooms available. They cost more but were able to accommodate us immediately. We had a very nice stay at the Best Western and they will always get our business. I tried to call the Red River Inn to cancel my reservation twice and they didn't answer. We stopped by the Red River Inn on our way to the casino to let the clerk know that we would not be staying there and to cancel our reservation. He said ok. That was the only time he was helpful. We had never stayed at the Red River Inn before and we never will. The demand for cash rather than a credit card seemed sketchy."

"Professional. Friendly. Lots of food! All organic and/or homemade. We had the ribeye & salmon! John & Connie are fun and not intrusive."

"Breakfast very good, the lady working today give her Five Stars!"

"Really old dirty little lace."

"Property was great!! Expedia overcharged me!! Horrible customer service at Expedia!!"

"The room had a smell of mold, the coffee machine and toilet were dirty."

"Yes it was a safe clean room "

"The mattress topper was absolutely horrible. So soft I felt like I was trapped in it. It gave me an almost instant backache I removed it and slept on whatever was underneath, mattress or box spring,I couldn't tell,but was 100 times better than the foam topper. Get something firmer please. The room itself was very clean and in good shape."