"Staff is unconcerned about proper customer experience. If you have a service dog they request proof from a Dr or some other medical ID. Just not a welcoming environment"

"Air conditioning was terrible in this hotel. To save money they’re using the fan on continuously option, which intern draws Moisture into the room. Ironically, a digital thermometer with me and the humidity in my room registered at 73% I changed to a new room assuming the air-conditioning was not working properly. In the next room had the same high humidity of 68%. One evening the dampness was so bad in my room. I wound up taking a nap on the couch in the lobby around 4 o’clock in the morning."