"The people were very helpful considering we have some mobility issues. John, at the front desk, helped us immensely by not making us return the luggage caddy back to the front of the hotel which was a great distance to our room. He had a very nice person come and get it. We also had an issue where the toilet seat was loose, but we notified the front desk and they had someone from maintenance come tighten it down, and it was fine after that. The room was nice and clean and comfortable. and...