Find Hotel with a Concierge in San Francisco

"Enjoyed all the amenities. Staff was courteous, helpful & pleasant. the onsite dining options were good. The pool was fantastic. Really, the one minor thing that was annoying were the birds :-) You had to watch your food or it would be swooped up. But, overall, I would return to the resort."

"If you want to get away for the crowded side of Puerto Vallarta, this area is great. It’s about 25 min away from the Puerto Vallarta side but the beaches are better and quieter. The dining was great plenty of options, I recommend the Italian restaurant it was my favorite. The all-inclusive service was plenty, our room was cleaned and stocked daily with fresh items. The staff was friendly, and more than accommodating. The spa was ok little overpriced for its services. The lights in our room were on a timer and we had very limited and mixed use of them. They wouldn’t work when you needed them. Besides that everything was good. "

"Hotel is a bit dated compared to the other resorts but very clean. We had a three bedroom/ 2 bath suite which had two rooms without a view and the main bedroom with a balcony and view. Kitchen has everything to prepare meals but we had the all inclusive package and didn’t use it. Living room is spacious with an ocean view balcony as well. A lounger on the balcony would have been nice. The service is phenomenal!! Staff everywhere is helpful and friendly. We had mo issues getting loungers by the pool but the towel system is very inconvenient to the guests. Guests are required to go to the first pool area for a beach towel with a card you get at check in and have to return the towel to get your card back. The food is good but not great. Also, it is almost too hot (in May) to sit and eat breakfast at the beachside buffet. The other restaurants were hot as well and it uncomfortable to eat while hot. A suggestion, it would have been helpful to have the calendar of activities before arriving to plan around events we wanted to be at. Overall, I would stay again and would recommend to friends and family "

"The location is the best part of this property. Amenities are a closed second. Every interaction with the hotel employees was very friendly and they seemed to like helping their guests. Great hotel option. Will stay here again. "

"Good"

"Property is a little older, some restaurants were going through renovations. But over all not bad for the price. "

"Staff was always friendly and helpful. Food was actually pretty good. Rooms and shared space were clean. Easy access to the beach where chairs await you & you can rent an umbrella if you want. Pool areas had a snack bar (food was mediocre here though) and bar areas, and they were well watched by security so we felt safe. "

"Need to remodel bathroom "

"I went by myself and felt very safe. The staff always kept an eye on me and did everything they could to make it a great experience. I absolutely will go back here. Their part of the beach is very beautiful! The only thing I didn’t like is that the native people are allowed to come around on the beach and try to sell you stuff… cups, sunglasses, hats. I didn’t want to be hounded to buy stuff I didn’t want or need. But I can’t say enough good things about the staff! It was a clean resort. Drinks were good. Food is pretty good. I drank the non bottled water and ate the ceviche and fruit. Didn’t get sick whereas I previously had at other resorts. "