"Great staff and breakfast, just evelater only one not enough"

"The place was generally kept clean. The check in process was a little challenging since there was only one staff to handle a flood of people. The room was very comfortable and spacious. The amenities were adequate for its purpose. The in-house restaurant was very good. The breakfast buffet was adequate for any traveller. The location was close to town center with plenty of shops to choose from. And, it was close to the cruise port where we would embark for another journey."

"Excellent value. Dinner menu limited but sufficient and reasonably priced."

"Great Property. Staff very friendly and helpful. Rooms clean and well appointed"

"All round excellent overnight rest between ferry arrival and train to London."

"A lot of noise from people walking in and out, and kids screaming early in the morning. That’s not the hotel’s fault. But some sound isolation would be nice. The room was nice enough, nothing extra there. Bathroom door didn’t close properly. Bed was okay, but not the best. "

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...